• (1) Samsung Galaxy A04 Smartphone
• (1) Samsung Galaxy A04 Smartphone Case
• (1) Samsung Galaxy A04 Smartphone Screen Protector
• (1) Sennheiser HD280 PRO Closed, Dynamic Around-the Ear-Monitoring Headphones 
• (1) hearX Universal Hard Case
• (1) Year hearScreen Software Subscription with Unlimited Test Credits
• (1) Year Warranty on All Hardware Components
• Access to mHealth Studio Cloud Software (Secure cloud-based data management platform)
• Access to Online Training Platform & Remote Technical Support

1. What frequencies can I screen on hearscreen®?

• The default protocol has been set to screen 1kHz, 2kHz and 4kHz in both ears as prescribed by the
  best practice standards. The user has the option to set his/her own protocol, with the following
  frequencies available for screening: 0.5, 0.75, 1.5, 2, 3, 4, 6 and 8 KHz
• There are two types of default protocols: “Default” which screens 1,2 and 4kHz in both ears and then
  the “Default Severity” which runs the “Default” screening in addition to seeking a threshold estimation
  around the frequencies failed to determine the degree of potential hearing loss. The user has the
  ability to create custom protocols. The protocols can be named as preferred.

2. What is the "Smart Noise Monitoring" feature and how does it work?

• hearScreen® has a ‘smart noise monitoring’ function that makes use of the microphone of the smart
  device to detect environmental noise and provide a warning to the screener when the noise levels
  have exceeded safe levels that allow for reliable screening. The smart noise monitoring is displayed
  on a bar at the top of the screen, which, similar to a traffic light displays green when the noise is
  acceptable for reliable screening, orange as warning and red when the noise levels are not safe for
  reliable screening.

3. How is the quality of hearscreen® facilitator evaluated?

• In hearScreen® during a screener-administered screening, one tone is falsely presented in order to
  determine whether the screener is responding reliably to the patient’s responses or if they are trying
  to influence the screening results by skipping through the steps. If the screener responds incorrectly
  to this falsely presented tone, they would be marked with a negative quality index (QI) score. The
  score is averaged over a month period. Hence if no improvement in a score is seen, the screener can
  undergo retraining until the QI score improves. Ideally, the score range should be =80%.

4. What is the difference between "verifing" and "linking" the headphones?

• The headphones are required to be “linked” the first time that the headphones are used with the app.
  When “linking” the headphones an internet connection is required to download the calibration codes
  that link the specific headphone to the account and then to the specific phone or tablet being used
  with those headphones. A headphone “link” is required each time a user logs out and then back into
  the app. Verification of the headphones is required once the headphone has already been linked and
  is meant to confirm that the user is still using the same headphone that was initially linked to the
  phone. An internet connection is not required during the verification process. The frequency of this
  headphone verification action can be set in the app settings.

5. Can I install hearScreen® on my own smart device?

• While we use commercially available, off-the-shelf hardware as the base of our solution, the smart
  device used for hearScreen® is standardized in order to comply with certain pre-set, industry-specific
  standards, to allow the output of the device, that generates the pure tones for screening, to be
  calibrated. This is required to ensure the decibel level truly is what it says it should be. For a personal
  smart device, hearX® cannot guarantee a reliable or definite sound level, as it has not been
  standardized and calibrated. The headphones used also need to be calibrated according to industry
  standards.

6. Can I use hearScreen® without the mHealth Studio App? 

• hearScreen®, hearTest, hearTest Occ Health, Vula Vision, and the hearX® Self Test Kit need to be used
  within the mHealth Studio App, while hearScope can be used within the mHealth Studio App or as
  stand-alone applications.

 WHAT IS MHEALTH STUDIO?

 A patient data management tool facilitating data capturing, referral management and secure real-time data monitoring.

mHealth Studio is hearX’s data management portal which is included for free with subscriptions of clinical or screening products. The portal facilitates secure communication and syncing between the hardware solution and the mHealth web portal, allowing you to view all patients and test data online for easy monitoring and management.

mHealth Studio App is a mobile interface for patient data capturing and management. The ecosystem design facilitates access to all mHealth solutions in an easy-to-use manner.

mHealth Studio Cloud is an electronic health record (EHR) web portal for online data management, asynchronous telehealth capabilities, referral management, report generation, data download, and bulk patient uploads to enable secure real-time data monitoring and efficient result management.

HOW DOES MHEALTH STUDIO WORK?

1. Subscription:  Get a subscription to hearX's clinical or screening products.  This includes access to the mHealth Studio portal for free.

2. Hardware Solution:  Use hearX's hardware solution for patient testing, like hearing screening or clinical assessments.

3. Data Collection:  During tests, the hardware collects patient and test data.

4. Syncing:  The data collected by the hardware is securely synced with the mHealth Studio web portal.  This ensures that all patient information and test results are safely uploaded to a centralized system.

5. Online Access:  You can now access all patient records and test data online through the mHealth Studio portal.  This allows for easy monitoring and management of patient information.

6. Secure Communication:  The portal ensures secure communication between the hardware and the online platform, protecting patent confidentiality. 

7. Convenience:  With mHealth, you can efficiently manage patient data and gain insights, making it a valuable tool for healthcare professionals.

ARE THERE ANNUAL FEES FOR THE HEARSCREEN?

Yes, annual reoccurring maintenance for the hearScreen includes Software License Renewal and Headphone Calibration.

2023 Renewal Option Costs for hearScreen:

$750.00  -   Includes Annual Software License Renewal & New Calibrated Headphone (no testing downtime) 

Terms and Conditions apply.